past and ethics

Are marketers evil?

We have all endured them — jingle-ridden radio commercials, intrusive television ads, billboards, logos, product placements in movies. We are exposed to hundreds of commercial messages each day. Estimations range from 247 (Consumer Reports ) to 3,000 (Union of Concerned Scientists ). By the most common estimate of 600 per day, we are exposed to more than 200,000 messages per year.

Behind each campaign, each piece of copy, and each painstaking photo, is a mad marketer who consumes research about why we buy. They read white papers exposing how tweens influence the purchases of their parents. They use color to influence behaviors. They create new car smells in a laboratory so that they can make sure that car triggers the right feelings of newness, or pipe aromas into the lobbies of bakeries to increase our hunger and our impulses to buy more than we should.Read More »

Ugly design, great personality

Let’s face an unfortunate truth — American culture is fixated on beauty.

That obsession carries into marketing and design. Some privileged souls work in organizations steeped in a planning culture where a project never begins without a clearly defined creative brief. Others wander a busy highway of squirrel-chasers.

You may relate to the idea of a GMOOT. It’s that moment when your supervisor leaves for a conference or has lunch with a colleague, and you know to expect an urgent email or text message telling you to get me one of those (GMOOT). They are convinced that impressive new feature or innovative design style will translate into higher sales.Read More »